Regional Outreach & Education Manager, King

The Regional Program Manager (RPM) oversees the implementation and daily operations of all K–12 programs for the King Region, ensuring program quality, integrity, and growth. This role leads recruitment and retention of educators, volunteers, and community partners, with a focus on expanding engagement in underserved communities. RPM manages program data, evaluates outcomes, and builds strong school and community relationships while increasing awareness, volunteer involvement, and funding opportunities. This position reports to the Statewide Program Director.

Title: Regional Outreach & Education Manager, King

Area: JA of Washington - King

Reports to: Kevin Carroll

Status: Full-Time, Hourly

Impact

Primary Responsibilities:

• Assure program quality and integrity through effective communication with all program stakeholders, monitor progress, provide exceptional customer service, share program updates, and evaluate tools. Provide customer-centric program delivery and support.
• Promote program growth and expansion through successful retention of education/business/community volunteers and school district/youth development organization partners and through proactive outreach opportunities.
• Program presentation in a variety of delivery models and venues.
• Provide virtual and in-person training and orientation for educators and volunteers.
• Data entry, management and maintenance, including but not limited to all constituent and program-related information and required documentation within JA’s database systems.
• Collect and report data, testimonials, and regional program progress for internal and external marketing, board updates, and fundraising purposes.
• Complete the regional Year-End Verification process: confirm and verify that Learning Experiences (Inspire and Prepare) count in the organization’s database systems.
• Identify potential programmatic funding opportunities for referral to the development team.
• Assist in developing the yearly departmental calendar.
• Increase public awareness for all programs; pursue opportunities to market JA programs - marketing blitz, educator and volunteer outreach, school and district visits.
• Collaborate with the organization’s directors in strategic storytelling for the website and social media presence to highlight program impact and content.
• Develop and maintain department tools to support program management, including, but not limited to, calendar of events, standard operating procedures, workplans, goals, and accountability tracking.
• Partner with the Community Partnerships team to schedule and facilitate group volunteering opportunities and connect school programming experiences to corporate partners.
• Teach JA classes as needed (not to exceed 10 classes in a school year)
• Manage curriculum/kit ordering, inventory, and delivery. Including driving/transporting JA materials.
• Other duties as assigned within the scope of the position, based on experience and requirements.

Additional Duties Assigned to the Regional Program Manager:
• Assist the Development Special Events Team with regional special events. This includes board communication and engagement.
• Assist the Statewide Program Director with staff training and mentoring.
• Assist the Statewide Program Director with reporting processes and other special projects as assigned.

Qualifications (required)

• Knowledge, skills, and abilities relevant to the RPM responsibilities; or equivalent work experience.
• Minimum of 2 years’ experience with demonstrated program management abilities.
• Outstanding interpersonal and relationship management skills: ability to maintain strong professional relationships with a range of groups, underscored by strong judgment and emotional intelligence
• Familiarity with the specified region’s schools and school districts, community, and businesses.
• Teaching experience, formal or informal, is a plus.